You built a shop. Now it can’t run without you — and that’s exactly why no one will buy it. We pull you out of production without dropping margin, and rebuild the books a buyer will pay for.
30-minute Operating Diagnostic. We confirm the math before anyone signs.
The engagement
Built for
Deliverables
Timeline
Diagnose
We sit at your table for 30 days. Read the books, walk the shop, talk to the team. You leave with a ranked playbook against the dollars each fix is worth.
Ship one agent
Pick the bleed point — usually AR or carrier comms. We deploy a working agent in 7 days, integrated into the apps you already run.
Embed
Weekly working sessions with an owner who has scaled and sold. Quarterly re-scope on per-job margin, AR aging, and supplement conversion.
The diagnosis
Approving every estimate, riding every Cat 3 job, calling every adjuster on supplements. The shop only works because you’re holding it together — and the day you stop, revenue stops with you.
AR over 60 days. Supplements you never wrote. Techs over-scoping mit because no one defined an authority threshold. You feel the bleed every Friday but the books can’t tell you which job did it.
You sat through the calls. You bought the binders. The Slack channel got noisy and your AR aging report didn’t change. Coaching without an install is just expensive validation.
Buyers don’t pay multiples for you. They pay for a system. If the operation can’t survive a 30-day owner sabbatical, the multiple gets cut in half — or there’s no offer at all.
Where our cohort lands
Day 0
Day 90
The outcome: An owner-optional restoration business with clean numbers, recovered margin, and a sale-ready P&L within four quarters.
The cost of another quarter
Across the cohort we’ve worked with, a $4M shop with sub-50% supplement capture and 65-day AR is leaving low six figures of recoverable cash on the table every quarter. Another year as the bottleneck is another year off your eventual exit multiple.
Case study
Anonymized post-mortem from one of the shops we’ve worked with.
Rocket Restoration · $4.2M shop · Pacific Northwest
Recent shop · Owner-as-bottleneck → AR 71d → 44d in two quarters
Owner was approving every estimate, riding every Cat 3 job, and personally calling every adjuster on supplements. Classic owner-as-bottleneck — revenue plateaued for 14 months and AR was sitting at 71 days. We spent the first two weeks just shadowing: ride-alongs, FNOL intake, scope walkthroughs, supplement queue. Found the lead tech was capable of running mit independently but had never been given a written authority threshold. Wrote a one-page scope-approval matrix (under $7,500 tech-approves, $7,500–$25,000 PM-approves, over goes to owner). Rebuilt the supplement workflow so docs hit the desk adjuster within 48 hours of discovery. Six months later: owner stopped riding routine water losses, AR dropped to 44 days, recon margin moved from 38% to 49%.
“Jake didn’t sell me a course. He sat in my truck for a week, watched how I was running the shop, and told me which three things were eating my margin. I’d already paid two consultants before him who never set foot on a job site.”
Andy Davis
Owner · Rocket Restoration
The fit picture
Yes — and here’s why
Everywhere else
At R360
Restoration coaches: curriculum + Slack group, never on a job site
An owner who scaled and sold $20M+ — at your table, in your truck, in your books
Generic AI vendors: rip-and-replace platforms with restoration stickers
Agents that bolt onto Xactimate, Encircle, CompanyCam, DASH, QuickBooks — your stack stays
Masterminds: feelings-based advice, recycled decks, retainer never ends
90-day engagement with a written diagnostic and dollar-ranked playbook by week two
Hiring an in-house ops director: $150K+ salary, 9-month ramp, leaves with the playbook
Operator-founders embedded for the quarter; the system stays with your team for good
No — and we’ll say so
We’ll say so on the call. Here’s the short version.
FAQ
Most coaches sell a curriculum and a Slack group. We don’t. Jake operated and sold a restoration shop for $20M+ and Matt builds the AI tooling. The engagement is 90 days, on-site or remote ride-alongs, and we touch your actual P&L, your Xactimate sketches, and your AR aging report. You get a written diagnostic in week two and we work the fixes with you, not hand you a binder.
$1M to $15M in revenue, owner-operated, with at least one PM or lead tech who could absorb more authority. Below $1M you usually need more sales work than ops work — different problem. Above $15M you typically have an ops director already and need the AI implementation track instead. Sweet spot is $3M–$8M shops stuck at the owner-as-bottleneck plateau.
Xactimate yes — every shop we work with writes in it and we’ll review your sketches and macros. Beyond that we’re software-agnostic. We’ve worked with Encircle, CompanyCam, Magicplan, DASH, Restoration Manager, Albi. We’ll meet your stack where it is in week one and only recommend changes when something is actively costing you money or supplements.
A written authority matrix your PMs and techs operate under, a per-job margin dashboard tied to QuickBooks, AR aging trending toward 45 days, supplement workflow producing docs to the desk in under 48 hours, and an owner who stops getting called on routine water losses. We re-scope on those numbers — not feel.
30-minute Operating Diagnostic. We see if the math works for both sides before anyone signs.
TPA Management
TPA programs feel like a lifeline at $1M. They feel like a margin cap at $5M+. We rebuild your scope-defense and supplement workflow so you stop fighting for money you should already be getting paid.
AI Implementation & Technology Consulting
You don’t need another platform. You need agents trained on your jobs, wired into the tools your team already uses. Built by an operator-engineer, owned by you, audit-ready for diligence.
Owner-operated shops
30-min diagnostic. No pitch.